Privacy Policy
Last Updated: November 10, 2025
Your Privacy Matters to Us
At Miso Apps, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Communications with us (emails, support tickets, etc.)
- Content you create or upload to our services
1.2 Automatically Collected Information
When you use our services, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Log data and analytics information
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
To provide, maintain, and improve our services
Communication
To respond to inquiries and send important updates
Security
To detect and prevent fraud, abuse, and security threats
Analytics
To analyze usage patterns and improve user experience
Legal Compliance
To comply with legal obligations and enforce our terms
Marketing
To send promotional materials (with your consent)
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our services (e.g., cloud hosting, payment processing)
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights and safety
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement industry-standard security measures to protect your personal information:
- 256-bit SSL/TLS encryption for data transmission
- Encrypted data storage with regular security audits
- Multi-factor authentication and access controls
- Regular security updates and vulnerability assessments
- Employee training on data protection practices
- 24/7 security monitoring and incident response
5. Your Rights and Choices
You have the following rights regarding your personal information:
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
Types of cookies we use:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand usage patterns
- Marketing Cookies: Used for targeted advertising
- Preference Cookies: Remember your settings and preferences
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including Standard Contractual Clauses approved by the European Commission and other legally recognized transfer mechanisms.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@misoapps.com
Phone: +1 (555) 123-4567
Address: 123 Tech Street, San Francisco, CA 94105, USA
Data Protection Officer: dpo@misoapps.com